I was attending college fulltime when my wife broke her tooth while eating popcorn. In order to pay the dental bill, I took the summer off from school to learn minor repairs and I never turned back.
I started my scratch and dent career as an employee practicing on hoods & fenders pulled out of a collision dumpster. After increasing my knowledge I began working at used car dealerships getting the car “showroom ready”.
After being mentored & receiving excellent technical training, I then earned my i-car certification and became proficient at factory warranty repairs on brand new cars for Mercedes, Volvo, Toyota/Lexus, Ford, GM, Honda, BMW, Chrysler and others.
Wall Street Journal Article Here (PDF – 302kb)
Some other clients I served included: Coca-Cola, Budweiser, Washington State Patrol, Washington State Department of Transportation, Costco, Lacey Collision, Pierce County Schools, Safelite Auto glass, GSA (military at Fort Lewis), US Army, insurance companies, and many local dealerships in Seattle, Bellevue, Puyallup, Gig Harbor, and Olympia. I was also told that I worked on Mona Locke’s car (she’s the wife of Gary Locke, the governor of the State of Washington at that time). I could hardly believe it.
Later I was offered a better position (so I thought) at a company in southern California. So I moved down but after working there three short days, I learned my boss was a drug addict. I figured I could serve my family and my customers better if I started my own business, So with the U Haul still packed we moved to Ventura and the adventure began.
It was a wonderful 5 year experience. I did work at car dealers, MGM & Universal Studios and for L.A. Sports Productions and even worked on several hearses at mortuaries. I had the good fortune to receive a lot of word-of-mouth referrals from satisfied customers, body shops, auto detailers, insurance agents, military personnel, golf courses, and many carwashes. Seriously, I’m not trying to toot my own horn….but I feel I should share this with you: I had the good fortune and honor to work on Tom Cruise and Smokey Robinson’s car. Also did Heather Locklear’s mom and Tim Commerford (bassist for Audioslave). Also, America’s Memory Motivator Hermine Hilton, and NFL superstar (Seattle born) Corey Dillon running back for the New England Patriots. These were an absolute shock to me. I am not saying they endorse my service. I am only saying that I had the privilege to work on their automobiles. As surreal as it was, it just goes to show that everybody wants a good value whether you’re Tom or a hardworking everyday person like myself.
Most of my work was for the general public. I worked mostly on cars & trucks, but also worked on RV’s, motorcycles, mopeds, boats & yachts. Thankfully, business was plentiful, but after having our fourth child, my wife and I wanted to come back to our childhood roots near Seattle. We believe it is a better place for us to raise our young family. So we sold our very busy business to a Ventura County police officer, moved to Washington, and started the same business over in 2005. In 2011, we expanded Scratch Master and moved headquarters to the Denver metro area while continuing the Seattle business. One, because we have family there and two, it is a wonderful place to live with a bit more sun! I would personally be pleased for the opportunity to earn your business.
Here’s My Qualifications:
- Unlike most auto body shops, I specialize in keeping the repair extremely small saving you time & money.
- Icar certified. This is a certification in auto body refinishing. Insurance companies require ICAR certification for quality assurance. Also, Spies Hecker / Dupont certified.
- Expert in permanent lifetime repairs, color matching, and paint blending.
- Expert at paintless dent repair including hail damage.
- Expert at small interior repairs: leather re-dye, vinyl, velour, and dash repairs. Burn holes tears, cuts, punctures, scratches, stains, etc.
- Expert at saving you money on your lease return. Fair warning! Let me fix it before the lease company or dealership sees it.
- Expert at understanding how to help you sell your car faster and for a higher profit.
- 13 years professional experience in the real world.
I will personally come to your home or office for professional consultation or minor repair. I work hard to earn your business by providing unsurpassed quality & value for your hard earned dollar. I guarantee your satisfaction. So give me a call on my cell phone. 1-888-SCRATCH. 888 (727-2824).